Fast Setup & Smart Platform
It offers fast setup and broad integration capability. Instead of unnecessary traditional loyalty program management costs, it focuses on end-to-end customer experience and sales performance.
Thanks to its flexible B2B/B2C/B2B2C designs, Loyetta offers fast setup and activation. Your program's budget and points economy are calculated automatically according to your financial model and made ready for use in a short time.
Modules tested in the field with thousands of active users aim to improve the user experience, increase engagement, and make the program work as a “living” ecosystem.
With the advanced management panel, you can monitor all details of the program in real time; you can manage user, campaign, points, and reward flows from one place.
Segmenta – Loyetta’s Integrated Marketing Tool
Loyetta offers segmentation and targeted communication based on behavioral data. It uses your data to increase campaign performance.
The Loyetta infrastructure draws its marketing power from Segmenta. By using Segmenta within the Loyetta panel, you can target your users not only by demographic data but by their in-app behaviors and their habits of using your brand’s products.
With Segmenta, you:
- create more sophisticated targeting and segments,
- design personalized campaigns,
- monitor campaign performance and participation in real time,
- and can reuse campaign data in future campaigns.
This takes your loyalty program from “one-size-fits-all campaigns” to a continuously learning and evolving structure.
Vendora – Dynamic Supplier Network
When your users convert their points into gifts, Vendora takes over the entire order orchestration. Your gift catalog is updated instantly with data coming from integrated suppliers.
- There is no stock-holding burden
- No cost arises for points that are not spent
- Post-order processes run automatically
- Matters such as shipping, returns, and faults are managed through integrations
Thanks to Vendora’s orchestration approach, reward management becomes an end-to-end digital process rather than “manual tracking.”
Engagement Modules
Loyetta makes points distribution easier with pre-designed rules and scenarios. Going beyond the standard “points from sales” approach, it helps you build a rich rewarding structure that encourages different behaviors.
Sample scenarios:
- Automatic designs for birthdays, holidays, and special days
- Acquiring users through referrals
- Watching videos, solving quizzes, completing surveys
- Points earning based on games and tasks
This way, points become a tool used not just for “results” but to produce the right behavior.
Communication Modules
What makes a loyalty program sustainable is regular contact with the user. For the continuity of this contact, Loyetta offers communication and content modules that increase engagement.
- Targeted communication with mobile notifications (push)
- A current feed with news and announcements
- Product promotion and rich content areas
- Request collection and routing flows through the application
In short: the user returns to the application not “occasionally to get a reward” but for regular engagement.
Help Desk
With a ticketing infrastructure, all requests are managed and reported. Our team manages all support processes of your users related to the loyalty program. It works so that your dealers, customers, or employees can use the loyalty program smoothly and seamlessly.
- Answers user questions.
- Provides uninterrupted service with fast responses.
- Stays in instant contact with your internal teams.
- Categorizes requests and reports regularly.
